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Client with dispute against another law firm 10 August 2017

Dear Emily,

Thank you so much. This is exactly what I wanted and expected from a very professional solicitor.

My biggest mistake is that I did not approach your office in February 2016.

I will recommend you and your business to all builders who need legal service.

Client with negligence claim against another law firm 9 May 2017

Hi Emily

Despite some of twists in the case, I thank you so much for your professionalism and your help throughout the process.

I will definitely recommend your services to my community should I have any chances.

I sincerely wish you and your company all the best in the near future.

Client with property issues 8 May 2017

It was indeed our Pleasure and Honour to deal with Malcolm Robinson and Gary Hugill.

Both Gary and Malcolm are "Honest and Client Caring Professionals" and do everything necessary to keep their Clients best interests both in their mind and Heart.

Will highly recommend their services

Client with negligence claim against another law firm 25 January 2017

Thank you so much for your advice, support and assistance during my legal ordeal when I was purchasing my little townhouse. Thank you for your patience and everything! It was a very stressful time and upsetting few weeks for me. I would like to say thank you, a very sincere thank you.

Excerpt from QCAT decision in GHI v QBCC; JKL v QBCC [2016] QCAT 3 5 January 2017

[125] I record my appreciation of the thorough and balanced approach displayed by Mr Robinson in discharging the Respondent’s [QBCC] duty to assist the Tribunal to make its decisions in these reviews.

Conveyancing Client December 2016

Dear Gary, Many thanks for your excellent work on this transfer; it was far from 'straight forward'. Your directness and promptness are an inspiration to lawyers all over Brisbane, indeed the world.... Very best regards,

Company Deadlock Dispute October 2016

Hi Everyone [My Husband] and I would really like to take the time to thank you all for everything that you have done for us and our family. Without the help of you all we would not be in the position that we are now in of owning the company and having a real chance of making it a success.

You all made yourselves available to us at a drop of a hat!!! You answered all our questions honestly and quickly. I know I phoned most of you many many times in desperation and you were always caring, supportive, professional and helpful.

You all truly supported us through one of the worst situations and times and there were many times when we felt there was no light at the end of the tunnel but............ with a team of incredible people behind us we have made it out!

Please know that you are all always welcome at [our business]!! Once again thank you from the bottom of our hearts.

Kind Regards

Commercial Dispute Client August 2016

“Thank you for a job very well done!!

Malcolm, **** and I just want you to know that we are very appreciative of your advice and support in this matter. The organisation's prior lawyers - one of Brisbane's most prominent firms - had strongly advised that the action could not be defended and that the best that could be hoped for was an offer to settle with a very substantial payment. We are very thankful that you agreed to accept this case.”

Building Dispute Client August 2016

Hi Emily, Thank you for your assistance. The QBCC have accepted our claim after receiving your letters showing termination of our contract with ****. You have given us a much better outcome than what we were anticipating. Regards

Litigation Client July 2016

Thanks Malcolm, ... I really appreciate your help and advice through this, Its been great.. I’ll definitely be recommending you to anyone that requires these types of services.

Commercial Client June 2015

Thanks Gary you’re a gem. The one good thing we have found from this whole 12 months of awful ordeals with this land and builder is a great solicitor firm!....

Litigation Client April 2015

Thanks again for all your help - you've been absolutely bloody brilliant. This was not something I would have liked to have approached on my own and I couldn't have achieved this result without you. After all my ravings … about unfairness and the lack of justice in the world, there certainly seems to have been a bit of karma involved in the outcome....

Commercial Client June 2015

.... I also want to thank you for the professional service you have provided and the result you were able to achieve in relation to the Airlie Beach case. I will recommend you to my business friends in the future.

Other side in commercial matter, August 2013

Gary, I sincerely thank you for assisting us through the eleventh hour concern with the outstanding account. The proposal you put forward was well received by our Executive Management team and certainly made us feel more comfortable that the final settlement would be amicable and in the positive spirit that we intended it to be.

Senior Compliance Officer, BSA, April 2013

Another correct outcome. Thank you for your work on this one…. Great work as always!

Property Developer, November 2012

I have known Malcolm Robinson in professional capacity since 2009. In recent times, he has been acting for one of my companies in relation to a number of claims in the Supreme Court of Queensland arising out of a development being undertaken by my group ….

I have been very happy at all stages with the timeliness of action and clear and concise legal advice I have received. In all matters I have been provided a clear path for the future conduct of the matter, whilst also explaining considerations relating to other possible courses of action.

I have dealings with many legal firms covering many types of matters. The legal services provided by Robinson Locke Litigation Lawyers have been second to none and I have no hesitation in recommending them.

Credit Manager, Finance company, November 2012

We have been using the services of Malcolm Robinson and Dain Locke since April 2007 primarily to instigate litigation on our behalf to assist in the recovery of our bad debts. Their efforts have helped us to reduce our bad debts from 15% to less than 1% over this period. They were successful in achieving some very large recoveries on our behalf. In addition to litigation, Robinson Locke also reviewed our lending documentation and redrafted these to ensure our interests were protected for both lending and recovery. Subsequent challenges against this agreement have been unsuccessful and the contract/guarantee drafted proved to be water tight.

Our dealings with them have been very prompt and efficient. I find them to be very approachable, honest, knowledgeable and informative.

Client, November 2012

I would like to take this opportunity to once again say THANK YOU to you Malcom and Dain and staff for all the help you given me in this rough time. I cannot say thank you enough. I could not been left in better hands. My [late husband] would have been so happy to know that I was being looked after by the people that he really trusted so a big THANK YOU SOOOO MUCH.

Accountant, October 2012

Thank you. Impressive turnaround.

September 2012

Thank you for your quick response and your manner while I was at Robinson Locke the other day.

I appreciated your approach. Thanks to you and the team. I really appreciated it.

Developer, August 2012

The purpose of this email is to thank you for your attendance on matters to date and to let you know that I appreciate the DD you apply to the matters and the clear and concise advice you provide.

In our business dealing with many legal firms in the relevant jurisdictions and hundreds of purchasers, it is important to me that purchasers and their lawyers understand that their clients enter into contracts and we expect them to perform.

Client, June 2012

Thanks for the work you did on my Will. It has been a very professional and pleasant experience. Thanks very much.